Privacy Policy

Last Updated: 11th December 2025

1. Introduction KJBC ("we", "us", or "our") is committed to protecting and respecting your privacy. As an independent consultancy practice, we understand that our clients entrust us with sensitive strategic and operational information. We take this responsibility seriously.

This policy explains how we collect, use, and protect any personal information that you provide to us when using our website or engaging our services for Strategic Operations, Advisory, or Mentorship.

2. The Data We Collect We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:

• Identity Data: First name, last name, job title, and organisation name.
• Contact Data: Billing address, email address, and telephone numbers.
• Transaction Data: Details about payments to and from you and other details of services you have purchased from us.
• Technical Data: Internet protocol (IP) address, browser type and version, and operating system (if you interact with our website).
• Consultancy Data: Information provided during the course of our engagement (e.g., business plans, operational challenges) which may contain personal data regarding your employees or stakeholders.

3. How We Use Your Data We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Performance of a Contract: To deliver the consulting services, mentorship, or strategic guidance you have engaged us to provide.
• Legitimate Interests: To manage our business relationship, including invoicing, scheduling, and responding to your enquiries.
• Legal Obligation: To comply with a legal or regulatory obligation (e.g., retaining financial records for HMRC).

4. Data Security & Confidentiality KJBC acknowledges the sensitive nature of Hotel Investment and Strategic Operations.

• Security: We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.
• Confidentiality: Beyond standard personal data, we treat all commercial strategies, investment plans, and operational frameworks discussed during our engagement as strictly confidential.

5. Data Retention We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Typically, we retain basic client contact and financial transaction data for six years for tax purposes.

6. Third-Party Links & Sharing We do not sell your data to third parties. We may share your data with trusted third-party service providers who assist us in operating our business (e.g., accountants, IT support, or cloud storage providers). These third parties are contractually obliged to keep your information confidential.

7. Your Legal Rights Under the UK GDPR, you have rights regarding your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to the processing of your personal data.
• Request the transfer of your personal data.

If you wish to exercise any of the rights set out above, please contact us.

8. Contact Us If you have any questions about this privacy policy or our privacy practices, please contact the practice directly:

KJBC (KJ Business Consultancy) Email: info@kjbc.co.uk